How to Simplify Your Backup and Recovery Experience

Veeam Cloud Connect Backup

Today, ransomware is a multibillion-dollar operation, and your data is the main target of malicious actors. While security measures are important, no system is one hundred percent secure and incidents do happen. If all else fails, backup and recovery are a crucial last line of defense to recovering clean systems after an incident and getting back to business as usual.

Backups are a necessary part of protecting your organization’s data, but the process can be tedious and time intensive. So how can you ensure your critical data is constantly protected and retained without using valuable resources and time? A fully managed solution is key! We’ll cover how a managed backup solution can take the hassle out of backups so you can protect your data against the horrors of ransomware—and all the other threats out there—with ease.

Having a fully managed backup solution means your vendor/partner maintains all of the backup infrastructure, configures the backup environment, monitors backup jobs and is available for assistance should you need help restoring data. Here is a typical description of how a backup partner can help:


The vendor’s engineers assist with the process of deployment and setup. This should include agent and onsite appliance installation, migration from legacy systems and setting up a backup schedule that works for your specific needs. Your partner should ensure that you’re truly protected by making sure all your workstations, servers and virtual machines are properly backed up, tested and monitored.


With a fully managed solution, support doesn’t stop at installation. Your partner should monitor device health and backup jobs 24/7 to make sure backups are running and are completed on time. If something is awry, your provider will remediate the issue so that your team doesn’t have to worry about whether the backups are working properly.


Arguably, this is the most important element of a managed backup solution. Should a security incident occur, you need the ability to restore at a point-in-time before the attack. It is absolutely critical that you understand how to restore files if necessary, but it can be complicated for some. Having a partner on your side to assist with file and system restores can be a lifesaver for your company following an attack. Look for a partner who is available to assist 24/7/365 since security events can happen at any given time. A good partner will also offer support for test restores and help with console usage should you need it.

DartPoints offers a comprehensive suite of backup services including Office 365 Backup and Veeam Cloud Connect. Our managed backup services include migration assistance, testing and monitoring to ensure your data is constantly protected and available for restore should the worst happen. Learn more about backup, or talk to one of our experts and see how we can configure a solution for you.