DP Data Center Checklist

10+ years of experience.
Fortune 500 operations as clients.
Multiple DC sites in geographically diverse locations for true disaster
recovery strategy.
Customer references and positive testimonials.

Facilities at least 50 miles from your primary infrastructure location.
Locations outside of flood zone to avoid impacts from severe weather including
heavy rain, hurricanes or snowmelt.
Sufficient distance from major airports, government buildings, banks, refineries,
military & intelligence facilities, dams, bridges, large malls, etc.
Ample temporary workspace to use in the event of a crisis or if customer’s
regular workspace is inaccessible or out of service.
24/7/365 customer access with the ability to work overnight & weekends without DC notification in the event of a disaster.
300b per sq ft loading capacity for high density computing.

Complete long-term power redundancy and back-up UPS systems.
A & B power feeds for redundancy.
On-site diesel generators that can power the entire facility in the event of area/
regional power outage.
Weekly test and quarterly load tests for generators.
24-hour on-site generator fuel capacity and unlimited capacity with existing
fuel contracts.
15-minute call back and 4-hour on-site support for generators and UPS systems
Biannual battery checks on UPS systems.
Power density up to 200W per sq ft.
100% power SLA.
120/208/220/480v power availability to support a wide range of hardware
power requirements.

Redundant core and edge network infrastructure.
A performance-based network with private VLANs.
Custom cross-connects.
24/7/365 support contracts with vendors.
Carrier-neutral facilities with access to the fiber provider of your choice.
Facilities with multiple Internet Service Providers utilizing diverse entrances.
Direct connections to multiple network providers.
100% network uptime SLA.
Architecture designed to minimize downtime.

24/7/365 monitoring of environmental controls such as heating, cooling and
ventilation.
Facilities with fully redundant cooling systems.
Air-conditioning systems equipped with adequate excess capacity to permit
failure of certain components, such as a compressor.
Humidification/de-humidification systems.
Quarterly checks on smoke and fire suppression systems Water sensors in the
data center floor.
100% environment SLA including humidity and temperature.

Assurance that all security measures are in place, even in the event of a disaster.
Background checks on all employees.
Physical DC security measures such as badge, PIN and biometric access control.
On-site digital video camera surveillance.
Lockable cabinets and 5-sided cages, including top.

Technicians available 24/7/365
Skilled engineers with multiple industry certifications available to assist
After hours Remote Hands support
Tech support billed in 15-minute increments
NOC monitors all facility alarms, tickets and customer support
Customer portal for easy access to bandwidth monitoring, access roster
updating, support ticketing and billing & invoicing.

Provides customer portal for easy access to bandwidth monitoring, access roster
updating, billing & invoicing and support ticketing.
Free device monitoring with notification to ensure uptime.

On-site war room/disaster recovery space to accommodate staff in the event of
a disaster.
Free use of wireless while in the building for laptops, etc.
Free use of crash cart (KVM) to service your equipment so you don’t have to use
valuable rack space to store your own.
Free use of workspace / conference rooms when working on-site.
Free use of secured shipping/receiving services to hold your equipment when it
is arriving or leaving.
Support for large truck and 18 wheelers for palletized equipment.

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