DartPoints O-365 Checklist

DartPoints O-365 Checklist

Proven Industry Experience

  • Cloud infrastructure uptime guarantee with a history of meeting or exceeding SLAs.
  • Cloud migration strategy & technique experience.
  • Customer references and positive testimonials.
  • Multiple locations with high-speed data center interconnects for geographically.
  • Redundant cloud-based disaster recovery.
  • Accreditation and certification from multiple tech partners.
  • Choice between full-service and self-managed.

Microsoft 365 Data Protection

  • Flexible deployment options tailored to your unique business and data protection needs.
  • Regular and automated backup of all critical data and components in Microsoft Office 365
  • Protection for Exchange Online, SharePoint Online, OneDrive for Business, and Teams data.
  • Ability to restore individual emails, files, folders, or entire data sets from the backup, ensuring quick
    and targeted recovery.
  • Ability to restore Teams configurations, channels, and tabs.
  • Flexible recovery options allowing you to choose how, what, and where.
  • Configurable retention policies to meet compliance requirements and ensure data is stored for the
    desired duration.
  • Control the scope of your backups either with your entire organization or specify users, groups,
    sites, and teams.
  • Powerful search capabilities and filtering options across users.
  • Bulk recovery: restore many users at once to effortlessly recover from disaster.
  • Utilization of secure and scalable backup storage infrastructure to ensure data integrity and
  • Proactive monitoring of backup jobs and alert notifications to ensure the health and success of
    backup operations.
  • Consider the appropriate Recovery Points Objective (RPO) and Recovery Time Objective (RTO) for
    your Microsoft 365 environment.
  • Ability to scale the backup infrastructure as per changing business needs and flexibility to
    accommodate future growth.
  • Simple pricing model, easily scalable as your environment grows, with predictable month-to-month
  • Availability of technical support from your team, offering assistance, guidance, and troubleshooting
    for any backup-related issues.

Customer Support

  • Technicians available 24/7/365.
  • Skilled engineers with multiple industry certifications available to assist.
  • After hours Remote Hands support.
  • Tech support billed in 15-minute increments.
  • NOC monitors all facility alarms, tickets and customer support.