My DartPoints Portal
Corporate Channel Supplier
Links Unlimited provides innovative procurement and fulfillment solutions to customers across the globe. They partner with a growing list of premium retail brands including Amazon, Beats, Ray-Ban, Oakley and Google to provide the finest promotional and incentive products for everything from major credit card loyalty programs to swag bags at high-profile award ceremonies. Product sourcing, inventory management, wireless warehouse, real-time reporting, and reverse logistics — these are just a few of the services Links Unlimited’s customers rely on that require 24/7 uptime and availability.
Growing Pains
As Links Unlimited quickly grew, they noticed IT operations weren’t quite keeping up. Sporadic outages caused by slow servers were holding business operations back. Their small IT team was tied up with break fixes, which put development and innovation projects on hold. They knew it was time to make a move to a provider with better hardware and failover capabilities, plus engineering expertise and a high caliber of customer service that could match that of their own core values.
Speed, Stability and Recovery in the Cloud
Links Unlimited worked with DartPoints’ engineers to virtualize their core business applications and host them in the DartPoints’ Cloud, gaining speed and stability. Designed to complement Links Unlimited’s virtual environment, DartPoints’ Recovery Cloud (DRaaS) was easy to implement and offers hourly replication to ensure their recovery environment is never out of date. With one-hour recovery point objectives (RPOs) and four-hour recovery times objectives (RTOs), the Recovery Cloud can quickly failover to their disaster recovery (DR) environment should an issue arise for seamless operations. A customized backup storage and retention schedule ensures the company’s critical applications are constantly protected and retained.
Leaving Downtime and Performance Issues in the Dust
- Working within DartPoints’ cloud environment, Links Unlimited noticed significantly faster network speeds.
- Since moving, they have not experienced any issues with downtime, something they had to worry about at least once a quarter before.
- Links Unlimited’s internal IT team was able to shift focus back to developing and enhancing their core services.