DP Disaster Recovery Checklist

March 16, 2024

10+ years of experience.
Fortune 500 operations as clients.
Multiple DC sites in geographically diverse locations for true disaster
recovery strategy.
Customer references and positive testimonials.
Multiple disaster recovery services, including physical, cloud and hybrid solutions.
Backup services for critical infrastructure.

Locations with high-speed inter-connects for dedicated, geographically
redundant cloud-based disaster recovery strategy.
Data protection and resource reservations.
Regular cloud recovery testing.
100% guaranteed uptime SLA.
Limited fault domains to mitigate the risk of large-scale outages.
Near real-time replication.
Multiple storage tiers for operational and cost efficiency.

Facilities at least 50 miles from your primary infrastructure location.
Locations outside of flood zone to avoid impacts from severe weather including heavy rain, hurricanes or snowmelt.
Sufficient distance from major airports, government buildings, banks, refineries, military & intelligence facilities, dams, bridges, large malls, etc.
Ample temporary workspace to use in the event of a crisis or if customer’s regular workspace is inaccessible or out of service.
24/7/365 customer access with the ability to work overnight & weekends without DC notification in the event of a disaster.

Complete long-term power redundancy and back-up UPS systems.
A & B power feeds for redundancy.
On-site diesel generators that can power the entire facility in the event of area/regional power outage.
Weekly test and quarterly load tests for generators.
24-hour on-site generator fuel capacity and unlimited capacity with existing fuel contracts.
15-minute call back and 4-hour on-site support for generators and UPS systems.
Biannual battery checks on UPS systems.
100% power SLA.

Redundant core and edge network infrastructure.
A performance-based network with private VLANs.
Custom cross-connects.
24/7/365 support contracts with vendors.
Carrier-neutral facilities with access to the fiber provider of your choice.
Facilities with multiple Internet Service Providers utilizing diverse entrances.
Direct connections to multiple network providers.
100% network uptime SLA.
Architecture designed.

24/7/365 monitoring of environmental controls such as heating, cooling and ventilation.
Facilities with fully redundant cooling systems.
Air-conditioning systems equipped with adequate excess capacity to permit failure of certain components, such as a compressor.
Humidification/de-humidification systems.
Quarterly checks on smoke and fire suppression systems Water sensors in the data center floor.
100% environment SLA including humidity and temperature.

Assurance that all security measures are in place, even in the event of a disaster.
Background checks on all employees.
Physical DC security measures such as badge, PIN and biometric access control.
On-site digital video camera surveillance.
Lockable cabinets and 5-sided cages, including top.

On-site war room/disaster recovery space to accommodate staff in the event of a disaster.
Free use of wireless while in the building for laptops, etc.
Free use of crash cart (KVM) to service your equipment so you don’t have to use valuable rack space to store your own.
Free use of workspace / conference rooms when working on-site.
Free use of secured shipping/receiving services to hold your equipment when it is arriving or leaving.
Support for large truck and 18 wheelers for palletized equipment.

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