Cloud Provider Checklist

March 16, 2024

Cloud infrastructure uptime guarantee with a history of meeting or
exceeding SLAs.
Cloud migration strategy & technique experience.
Customer references and positive testimonials.
Multiple locations with high-speed data center interconnects for geographically
redundant cloud-based disaster recovery.
Accreditation and certification from multiple tech partners.
Choice between full-service and self-managed.

Customizable solutions including public, private and hybrid cloud services.
Customer self-service portal for easy access to cloud resource performance and
utilization monitoring and reporting.
Portals for self-management and control of your cloud resources including virtual
servers, catalogs, networks, firewalls and VPN tunnels.
Flexible billing options to support rapid scalability of resources.

Best-in-class technology partners for ensuring and sustaining high
performance requirements.
Limited fault domains to mitigate the risk of large-scale outages.
Multiple geographically distributed high availability compute clusters including
automated load balancing and failover features.
Multiple storage tiers for operational and cost efficiency.

Redundant core and edge network infrastructure.
A performance-based network with private VLANs.
Custom cross-connects.
24/7/365 support contracts with vendors.
Carrier-neutral facilities with access to the fiber provider of your choice.
Facilities with multiple Internet Service Providers utilizing diverse entrances.
Direct connections to multiple network providers.
100% network uptime SLA.
Architecture designed to minimize downtime.

Locations with high-speed inter-connects for dedicated, geographically
redundant cloud-based disaster recovery strategy.
Data protection and resource reservations.
Regular cloud recovery testing.
100% guaranteed uptime SLA.
Limited fault domains to mitigate the risk of large-scale outages.
Near real-time replication.
Multiple storage tiers for operational and cost efficiency.

Physical cloud components in secure and accessible locations
Facilities at least 50 miles from your primary infrastructure location
Locations outside of flood zone to avoid impacts from severe weather including
heavy rain, hurricanes or snowmelt
Sufficient distance from major airports, government buildings, banks, refineries,
military & intelligence facilities, dams, bridges, large malls, etc.
Background checks on all employees
Facilities with fully redundant cooling systems
Humidification/de-humidification systems
A & B power feeds for redundancy
On-site diesel generators that can power the entire facility in the event of area/
regional power outage
Weekly test and quarterly load tests for generators
24-hour on-site generator fuel capacity and unlimited capacity with
existing fuel contracts
100% power SLA

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