DP Disaster Recovery Checklist

DP Disaster Recovery Checklist

Proven Industry Experience

  • 10+ years of experience.
  • Fortune 500 operations as clients.
  • Multiple DC sites in geographically diverse locations for true disaster
    recovery strategy.
  • Customer references and positive testimonials.
  • Multiple disaster recovery services, including physical, cloud and hybrid solutions.
  • Backup services for critical infrastructure.

Cloud-Based Disaster Recovery Services

  • Locations with high-speed inter-connects for dedicated, geographically
    redundant cloud-based disaster recovery strategy.
  • Data protection and resource reservations.
  • Regular cloud recovery testing.
  • 100% guaranteed uptime SLA.
  • Limited fault domains to mitigate the risk of large-scale outages.
  • Near real-time replication.
  • Multiple storage tiers for operational and cost efficiency.

Disaster Recovery Data Center Location and Facility

  • Facilities at least 50 miles from your primary infrastructure location.
  • Locations outside of flood zone to avoid impacts from severe weather including heavy rain, hurricanes or snowmelt.
  • Sufficient distance from major airports, government buildings, banks, refineries, military & intelligence facilities, dams, bridges, large malls, etc.
  • Ample temporary workspace to use in the event of a crisis or if customer’s regular workspace is inaccessible or out of service.
  • 24/7/365 customer access with the ability to work overnight & weekends without DC notification in the event of a disaster.

Data Center Power Redundancy

  • Complete long-term power redundancy and back-up UPS systems.
  • A & B power feeds for redundancy.
  • On-site diesel generators that can power the entire facility in the event of area/regional power outage.
  • Weekly test and quarterly load tests for generators.
  • 24-hour on-site generator fuel capacity and unlimited capacity with existing fuel contracts.
  • 15-minute call back and 4-hour on-site support for generators and UPS systems.
  • Biannual battery checks on UPS systems.
  • 100% power SLA.

Data Center Network Redundancy

  • Redundant core and edge network infrastructure.
  • A performance-based network with private VLANs.
  • Custom cross-connects.
  • 24/7/365 support contracts with vendors.
  • Carrier-neutral facilities with access to the fiber provider of your choice.
  • Facilities with multiple Internet Service Providers utilizing diverse entrances.
  • Direct connections to multiple network providers.
  • 100% network uptime SLA.
  • Architecture designed.

Data Center Environment Redundancy

  • 24/7/365 monitoring of environmental controls such as heating, cooling and ventilation.
  • Facilities with fully redundant cooling systems.
  • Air-conditioning systems equipped with adequate excess capacity to permit failure of certain components, such as a compressor.
  • Humidification/de-humidification systems.
  • Quarterly checks on smoke and fire suppression systems Water sensors in the data center floor.
  • 100% environment SLA including humidity and temperature.

Data Center Security Redundancy

  • Assurance that all security measures are in place, even in the event of a disaster.
  • Background checks on all employees.
  • Physical DC security measures such as badge, PIN and biometric access control.
  • On-site digital video camera surveillance.
  • Lockable cabinets and 5-sided cages, including top.


  • Technicians available 24/7/365.
  • Skilled engineers with multiple industry certifications available to assist.
  • After hours Remote Hands support.
  • Tech support billed in 15-minute increments.
  • NOC monitors all facility alarms, tickets and customer support.

Extra Amenities

  • On-site war room/disaster recovery space to accommodate staff in the event of a disaster.
  • Free use of wireless while in the building for laptops, etc.
  • Free use of crash cart (KVM) to service your equipment so you don’t have to use valuable rack space to store your own.
  • Free use of workspace / conference rooms when working on-site.
  • Free use of secured shipping/receiving services to hold your equipment when it is arriving or leaving.
  • Support for large truck and 18 wheelers for palletized equipment.