DartPoints Asheville Makes Ideal Disaster Recovery Site for Popular Restaurant Chain

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The Story


Headquartered in Athens, Georgia, Zaxby’s is the premium fast-casual chicken brand known for its chicken fingers, wings and signature sauces. The fast-growing restaurant chain was founded in 1990 and is comprised of over 900 locations across the southeast, with franchises rapidly spreading nationwide.

The Challenge

Preparing for Disaster

Zaxby’s was looking to move their disaster recovery (DR) and colocation site to a safer location and within reasonable proximity to their corporate headquarters in Athens, GA. Their new DR site needed to meet all the obvious data center requirements, but also important to Zaxby’s was finding a DR provider who would extend a true partnership and support the brand’s growth into the future.

The Solution

Recovery in Asheville

After evaluating several DR sites, Zaxby’s chose DartPoints’ Asheville data center because of its low risk location in one of America’s safest weather cities. Plus, the facility checked off all of the standards the company was looking for in a DR site: redundant power, cooling and generators and an enterprise-class data center facility. The ultimate deciding factor that put DartPoints’ ahead of the competition was the friendliness and partner-oriented values the DartPoints’ team presented.

With their colocation disaster recovery solution, all of Zaxby’s virtual machines and backups are replicated to DartPoints’ Asheville facility. If a disaster or network failure were to occur at their primary site, Zaxby’s could easily failover to their secondary DR site to resume business operations and support their entire corporation from DartPoints’ Asheville data center.

The Results

Cutting DR Costs in Half

  • Low-risk, weather-safe DR site in Asheville, NC
  • Disaster recovery costs cut in half since partnership began
  • 24/7/365 access to technical experts for support and assistance
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